Refund and Returns Policy

ScriptureBlocks.store

Last Updated: November 3, 2026

Overview

At ScriptureBlocks.store, we take pride in providing meaningful engraved scripture products that can be treasured for years to come. We carefully prepare our products and want every customer to receive their order in good condition.

Because of the nature of our products, all sales are final except for items that arrive damaged or defective.

We do not accept returns or exchanges for changes of mind, incorrect scripture selections made during ordering, personal preferences, or other reasons unrelated to damage or defects.

Eligibility for Returns and Exchanges

We accept returns and exchanges only for products that arrive damaged or defective.

To qualify:

  • You must contact us within 30 days of receiving your order.
  • The damage or defect must have been present when the product was delivered.
  • You must provide your order number or proof of purchase.
  • We may request clear photographs showing the damage or defect.
  • The item must not have been damaged through misuse, improper handling, or normal wear and tear.

Natural variations in wood grain, color, and texture are characteristics of genuine wood and are not considered defects.

Returns must be approved before an item is shipped back to us. Unauthorized returns may not be accepted.

Reporting a Damaged or Defective Item

If your order arrives damaged or defective, please contact us within 30 days of delivery.

Include your order number, a brief description of the issue, and photographs of the affected product.

After reviewing your request, we will provide instructions for the next steps. Depending on the circumstances, an approved claim may qualify for a replacement, exchange, or refund.

Refunds

Once an authorized return is received and inspected, we will notify you by email whether your refund has been approved.

If approved, the refund will be issued to your original payment method. The time required for the funds to appear in your account will depend on your bank or payment provider.

Original shipping charges and return postage are non-refundable, except where otherwise required by applicable law.

We reserve the right to deny refund requests for products that do not meet the eligibility requirements outlined in this policy.

Exchanges

Exchanges are available only for products that arrive damaged or defective.

Approved exchanges will be for the same scripture and product type originally purchased, subject to availability.

We do not offer exchanges for different scripture selections, sizes, designs, or personal preferences.

If an identical replacement is unavailable, we may offer a refund or another mutually agreed-upon resolution.

Return Shipping

Customers are responsible for paying all postage costs associated with returning an approved item.

Return shipping costs are not reimbursed, except where required by applicable law.

We recommend using a trackable shipping service and securely packaging the item to prevent additional damage during transit.

ScriptureBlocks.store is not responsible for return shipments that are lost or damaged before reaching us.

Do not mail an item back until you have received return authorization and shipping instructions.

Non-Returnable Items

The following items are not eligible for returns or exchanges unless they arrive damaged or defective:

  • Products ordered with an incorrect scripture selection
  • Products purchased in error
  • Items that no longer meet the customer’s needs or preferences
  • Products damaged after delivery through misuse or improper handling
  • Items showing normal wear and tear
  • Products with natural wood-grain or color variations
  • Sale or promotional items

Gifts

If a product was purchased as a gift and arrives damaged or defective, the purchaser or recipient may contact us to request assistance.

Proof of purchase or the original order number will be required.

Approved refunds will generally be issued to the original payment method used for the purchase.

Late or Missing Refunds

If your refund has been approved but has not appeared in your account, please allow time for your bank or payment provider to process the transaction.

If the refund remains missing after the expected processing period, contact your bank or card issuer.

If you still need assistance, please contact ScriptureBlocks.store.

Contact Us

If you have questions about this policy or need to report a damaged or defective product, please contact us through the contact form on our website.

Website: https://scriptureblocks.store/

Please include your order number and a description of your concern so we can assist you efficiently.

We appreciate your understanding and thank you for choosing ScriptureBlocks.store.

Giving the Gift of God’s Word.

Nothing in this policy limits any rights or remedies available to customers under applicable consumer protection laws.